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EZ Skincare uphold customer service with the highest priority. For this reason our returns policy is customer friendly and we do our very best to ensure every single customer is satisfied with their purchase.Should you receive an order that arrives damaged, please contact us immediately so that we may arrange for it’s return and for a replacement to be sent to you.
We are happy to replace any item that is faulty, however if you simply decide you no longer want the product or do not like it, we cannot refund, so please ensure you are selecting the right product.
EZ Skincare do not manufacture the products we sell, however we have carefully selected products that have been audited, approved and are of the highest quality.
We firmly believe that the products we sell via our online store are the best in their category, therefore we experience very few returns.
However, as customer service is our priority, if you are not happy with your purchase and want a refund, we request you do the following:
Upon receipt of your product we will assess the situation and depending on the outcome:
Have a question about our Return Policy? You are most welcome to email us directly.
We do aggregate personally identifiable information and disclose such information in aggregate to advertisers and for other marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to personally identify you.· Legal Requests
We cooperate with law enforcement inquiries and other third parties to enforce laws, intellectual property and other rights. Local and international law enforcement agents can request and may receive your personally identifiable information.· Suppliers and Other Service Providers
From time to time, we use third party Suppliers and Service Providers to facilitate our services. Where any Service Provider collects information directly from you (such as the situation where we ask a Service Provider to conduct a survey for us) you will be notified of the involvement of the Supplier or Service Provider, and all information disclosures you make will be strictly optional.
We use personally identifiable information about you to improve our marketing and promotional efforts, to statistically analyse site usage, to improve our content and product offerings and to customise our site’s content, layout, and services. We believe these uses allow us to improve our site and better tailor it to meet our users’ needs.
We use your e-mail address to send you newsletters or other communications that you have requested from the Site. Out of respect for our users, we give you the opportunity to opt-out at any time.